USCIS Case Status Website Showing Blank – Fix

USCIS case status check website showing blank. Fix - Use private in-cognito mode in chrome, clear broswer cookies or check other browser. It works.

Written by AM22Tech Team
  AM22Tech Team    Updated 6 Mar, 24

USCIS case status website or the USCIS DHS myUscis account may show the application status as blank.

There is no need to worry. Your application is still under progress and the blank on website is just a glitch.

Here is the screenshot which shows that a pending i485 application status is blank even though it was showing correct status when it was added in myUSCIS account:

USCIS case status shows blank
USCIS case status shows blank

If you look carefully, the other application types do show the status correctly.

This issue can happen with any application type.

How to Solve USCIS blank Case Status

The USCIS case status website is showing blank. The problem is not on your computer, it is a problem with the USCIS case status website.

#1 Try “In-private” or “In-cognito” mode

Your internet browser has a private window that allows you to browse any website without any browser cache or cookies.

You can open this window in Google Chrome by clicking the three dots on the top right corner ->  New Incognito window.

Open USCIS website in chrome in-Cognito mode
Open USCIS website in chrome in-Cognito mode

You should now open USCIS case status website and check your case status. It should work.

If not, then try the next option.

#2 Try USCIS Case Status Check in Other Browser

If you are currently using the Google Chrome browser, use Microsoft Edge (Internet Explorer) or Mozilla Firefox Browser to check your USCIS case status.

Multiple people have reported that it worked for them when they used a different browser.

#3 Check your Case Status on DHS Website

DHS website also shows your application case status and is actually better and faster than the USCIS site.

You need to register an account on DHS website (its free) and then add your USCIS receipt number to start tracking.

Follow the process here for setting up DHS case status website.

USCIS DHS website account case status
USCIS DHS website account case status

I also recommend checking the reliable DHS website if you are receiving the case receipt not recognized error on the USCIS website.

#4 Clear USCIS Site Browser Cookies

USCIS website may have stored some cookies on your computer and it may be the reason that it is not showing the case status now. There is no need to worry as it is common for websites to store cookies.

You can clear these cookies by going to Chrome Settings (open this link in your chrome browser) and then you will see this screen:

USCIS site - Clear browser cookie to fix no case status
USCIS site – Clear browser cookie to fix no case status

Select ‘Browsing History’, ‘Cookies and Other Site Data’, ‘Cached Images and files’, and then click the button ‘Clear data’. This may take a couple of minutes to finish.

Once done, re-start your chrome browser and then open the USCIS case status website. You can now check your case status and it should work.

Is It USCIS Website Issue?

Yes, it is a USCIS website issue that is not able to show your case status. You are fine as long as you know that your case is valid.

Your application is still valid and it is with USCIS. It has not been lost. No need to worry.

It seems USCIS website is going through multiple changes as it was throwing the IP address blocked error earlier.


Written by AM22Tech Team
  AM22Tech Team